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TAGs - Appeals

Please refer to the other section at the top on this page which covers Teacher Assessed Grades (TAG's) information, together with a copy of the document recently issued to students and parents which can be found at the bottom of the Exam information page - “Summer 2021 Information for Candidates (Results, Appeals, Certificates)”

The Appeals process

The appeals process is a critical safety net in the event that anything goes wrong to ensure that each learner has an individual right to appeal their grades via a transparent process of review.

The appeals process for summer 2021 only allows students to appeal their grade where they believe there has been an error. The JCQ student guidance for appeals will be found at JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

Awarding organisations have indicated that an appeal is an exceptional response, rather than the norm.

Please be aware that, as part of the appeals process, a grade may stay the same, or could be moved up or down as a result of a stage 1 or stage 2 review.

Who can Appeal?

Only a student may appeal their own case. A parent, guardian or other representative of the student is not permitted to appeal a TAG grade on a student’s behalf.

How do l appeal?

First, consider the stages in the information below. If you consider you have a case to appeal, you need to email who will provide you with the form that needs to be completed. Please note, we will only accept these forms by email. There are no fees payable for this appeal. We will come back to you with the result of the centre review and will then proceed with stage 2, if you have indicated that you wish to do this.

Please note that you have to do the centre review first and may then proceed to the awarding body review.

To appeal or not to appeal?

To help you decide whether to appeal please review the information on the Teacher Assessed Grade page, this has details of which sources of evidence have been used for each subject.

Stage 1 - Centre Appeal

You must first ask your centre to review whether an administrative or procedural error has been made.

What constitutes an administrative error or procedural error?

  • The incorrect grade has been uploaded to the awarding body site ie a typographical error
  •  The centre has not followed the process for determining and quality assuring grades (eg internal standardisation, authentication of student work) as outlined in the policy
  •  The centre has not considered relevant mitigating circumstances at the time of the assessment
  •  The centre has not put in place agreed access arrangements/reasonable adjustments for an assessment.

You cannot appeal your TAG grade if your only reason is:

  • You are unhappy with your grade
  • You wanted/needed a higher grade than you have been awarded

What if the centre identifies an error?

Elizabethan Academy's procedure has already been checked and approved by the awarding organisations; the focus of a review on procedural grounds will therefore be whether the centre followed its procedure properly and consistently in arriving at the grade being challenged.

In the event that there has been an error, the academy will decide whether the procedural failure has affected/had an impact on the grade submitted. The outcome may be that the grade stays the same, is raised or lowered.

If the centre identifies an error with the grade it submitted, it is required to submit a revised grade with rationale for the grade change to the awarding organisation. At this point, we will ensure that the student concerned has a copy of the submission to the awarding organisation. If the awarding organisation is satisfied with the rationale presented by the centre and it considers it is appropriate to correct the result, it will issue a revised grade

Stage 2 - Awarding organisation Review

If you still don’t think you have been awarded the correct grade, you can appeal to the exam board who will evaluate the evidence to determine whether:

  • the centre has made an unreasonable exercise of academic judgement in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence.
    (A reasonable judgement is one that is supported by evidence. An exercise of judgement will not be unreasonable simply because a student considers that an alternative grade should have been awarded, even if the student puts forward supporting evidence. There may be a difference of opinion without there being an unreasonable exercise of judgement. The reviewer will not remark individual assessments to make fine judgements but will take a holistic approach based on the overall evidence.)
  • the centre did not apply a procedure correctly, e.g. they did not follow their Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
  • the exam board made an administrative error, e.g. they changed your grade during the processing of grades.

The onus is on the student to provide evidence that the grade they have been awarded is ‘unreasonable’. However, the academy as your centre, will need to appeal to the awarding body for you and will provide all of the information they require relating to your TAG.

At both stages of the process you will need to submit your appeal to the academy and give them your written consent to conduct the appeal or submit it to the exam board on your behalf.

It is important to remember that your grade can go down, up or stay the same through either stage of the process. There is no option to remain at the current grade if the outcome of the review gives a lower grade.

The awarding organisation will decide whether the appeal will be accepted for evaluation or not. They will check whether the grounds you have indicated are within the remit of the appeals process and that the previous stages have been completed.

Deadlines to submit a request

**Priority appeal

5pm 11 August 2021 – deadline for a student/candidate to request a Stage 1 - centre review – the outcome of this will be completed by 9am on 13th August.

19 August 2021 – deadline for a student/candidate to request a Stage 2 – appeal to awarding organisation

Non-priority appeal

9am 10 September 2021 - deadline for a student/candidate to request a Stage 1 - centre review the outcome of this will be completed by 5pm on 15th September.

17 September 2021– deadline for a student/candidate to request a Stage 2 – appeal to awarding organisation

**Priority appeals will be handled more quickly than other appeals, where possible before UCAS’s advisory deadline of 8 September.  Priority appeals are only open to A level students starting university this autumn, who have missed out on the conditions of their firm or insurance offer.

If you decided not to confirm a firm conditional offer and to go through clearing instead, JCQ cannot offer you a priority appeal.

JCQ cannot offer priority appeals for GCSE students, unfortunately.

When making a priority appeal, students will have to include their UCAS number so it can be confirmed that it is a genuine priority appeal.

JCQ Student Guidance (update 9th August 2021)

Today, JCQ and the exam boards have published the following links:

The guide provides an overview of what students should do if they think there has been an error in their grading. It highlights some important dates they need to be aware of now. It also includes more detailed information about the appeals process including how to request an appeal, some case studies, some FAQs, a glossary and a full list of the qualifications that the guide supports.

The handout is also designed to support students in deciding what to do now when they receive their GCSE, AS and/or A Level results. It outlines what they can do if they don’t have the grades they need and includes a flow diagram to help them decide their next steps.